Can NCFL send me free resources that will help me to support family literacy at home or in the classroom?


There are a wide variety of resources that you can access for little to no cost via NCFL’s website. Many are free for you to print and others you can order online. Whether you’re a parent, an educator or a supporter there are resources available to fit your needs. Check out our Free Resources pages to find what you’re looking for.

How can I be removed from the mailing list?


If you do not wish to receive any mail from NCFL, please let us know via our Contact Us form. Please include your full name and which communications you no longer wish to receive.

How can I contact NCFL?


NCFL’s address is:

325 West Main Street
Suite 300
Louisville, KY 40202

Contact us via this website.

You can call us at (502) 584-1133, or send a fax to (502) 584-0172.

How can I influence educational policy?


Like any important social issue, family literacy needs your support so that families’ lives can continue to benefit from organizations like NCFL. You can learn about current legislation that affects literacy programming in the Policy & Advocacy page. Be sure to contact your local legislator and let them know that literacy is an important issue to you; make your voice heard!

How can I make a book donation?


NCFL gladly accepts donated books for the use of its many families in various programs. An even better donation you can make, however, is to give your used books to Better World Books on behalf of NCFL. When those books are sold a portion of the proceeds will be given to NCFL so that we may continue to help parents and children in need. To find out more about this initiative, visit

How can I reduce the amount or frequency of mail that I receive from NCFL?


One way to cut back on mail sent to your household from NCFL is to reduce the number of solicitation letters we send to you. Consider making a monthly donation as an easy way to continue to donate to NCFL while cutting back on the mail you receive. Visit the Donate Now page to set up a monthly giving plan, or visit How to Support Family Literacy to learn more about this option.

How can I unsubscribe from the email list?


All emailed communications from NCFL offer an “unsubscribe” option at the bottom of the page. Click on that link and follow the directions to unsubscribe from the email list.

How do I make a donation?


There are many different ways in which you can make a donation to NCFL. If you have a question about an individual donation, a tribute donation, scheduling a repeat or monthly gift, making an in-kind donation, awarding a grant or funding, or transferring a stock, please visit How to Support Family Literacy and explore all the ways you can make a gift to NCFL.

Is my donation tax-deductible?


Since NCFL is a 501(c) (3) charitable organization, all donations to NCFL are tax-deductible.

What is family literacy?


Family literacy is a proven intergenerational approach that improves the literacy, language and life skills of both parents and children. Learning together, families discover new pathways to success. To read more about family literacy, click here.

Will I get a receipt for my donation?


NCFL will send an acknowledgement letter to thank you for your donation. If you donate online, the acknowledgment will arrive via email. If you donate through the mail, you will receive your acknowledgment via traditional post.

Will my donation be used wisely?


NCFL is proud to say that we only use 3 percent of our funds towards additional fundraising and administrative costs. The rest goes to where it should: toward helping families struggling with low literacy. NCFL has also earned the Better Business Bureau’s charity seal, a designation that confirms our compliance with BBB’s standards. Please check out our rating at to view our outstanding record of efficiency.

NCFL Partners

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Toyota, one of the nation's most successful corporations, began a partnership with NCFL in 1991. In addition to a commitment of more than $50 million, Toyota has also contributed a wealth of in-kind support — including advertising, planning and management expertise — to form one of the most progressive corporate/nonprofit partnerships in the nation.

Three major programs have been developed through the Toyota partnership based on the family literacy model of parents and children learning together. These models have influenced federal and state legislation, leveraged local dollars to support family literacy and led to successful programs being replicated across the country.

Read more about Toyota's commitment to communities

William R. Kenan, Jr. Charitable Trust

NCFL received its very first donation in 1989 from the William R. Kenan, Jr. Charitable Trust to promote and implement family literacy programming, first in Kentucky and North Carolina and later nationwide. The Kenan Family Literacy Model in part laid the groundwork for 30 years of subsequent family literacy and family learning programming developed by NCFL.

Kenan has continued to support NCFL’s place-based family literacy programs since our inception. Most recently, it has invested in our organization’s Sharon Darling Innovation Fund, which will launch emerging ideas and programmatic evolutions in the multigenerational learning space.

Learn more about the William R. Kenan, Jr. Charitable Trust

Dollar General Literacy Foundation

The Dollar General Literacy Foundation began partnering with NCFL in 2006. A signature effort of this partnership is the National Literacy Directory, a resource that launched in 2010 and strives to guide potential students and volunteers to literacy services, community education programs, and testing centers in their communities.

The National Literacy Directory contains over 10,000 educational agencies located across the United States and has a dedicated toll-free number to help support those wanting to pursue educational opportunities in their communities.

Dollar General also provides support for development of NCFL’s innovative family learning resources centered on financial literacy and Parent and Child Together (PACT) Time®.

Learn more about the Dollar General Literacy Foundation

PNC Grow Up Great

PNC Grow Up Great believes deeply in the power of high-quality early childhood education and provides innovative opportunities that assist families, educators and community organizations to enhance children's learning and development.

PNC Grow Up Great has partnered with NCFL since 1994, most recently in Louisville, Kentucky, to support Say & Play with Words, our pre-Kindergarten vocabulary-building initiative.

NCFL's work is also featured on the PNC Grow Up Great Lesson Center website. The Lesson Center includes over 100 free, high-quality preschool lesson plans and research-based instructional techniques and strategies. All lesson plans contain Home/School Connections printouts, in English and Spanish, to help families extend and reinforce the learning at home.

Learn more about PNC Grow Up Great

U.S. Department of Education

Initiated through the U.S. Department of Education in 2018, the Statewide Family Engagement Centers (SFEC) program provides 12 grantees and 13 states with five-year, $5 million grants to promote and implement systemic evidenced-based family engagement strategies. NCFL was selected to lead SFECs in two states, Arizona and Nebraska, and is a primary partner for two other SFECs in Kentucky and Maryland/Pennsylvania. 

The SFECs work to support family engagement through state- and local-level agencies while providing both professional development to school districts and direct services to families related to children’s academic outcomes and overall well-being.

Learn more about the U.S. Department of Education

Bill & Melinda Gates Foundation

NCFL was named a recipient of the Bill & Melinda Gates Foundation’s "Voices for Economic Opportunity Grand Challenge," which seeks to elevate diverse voices in order to broaden the conversation about the issues inhibiting economic mobility and generate deeper awareness along with actionable understanding. NCFL will develop and launch a podcast series that will highlight the remarkable stories of low-income, diverse families across the U.S. who have improved their communities through Family Service Learning.

Foundation Website